Riis BilglassSUSTAINABILITY JOURNEY

Riis Bilglass is the market leader in Norway’s automotive glass market. With 187 service stations nationwide, we completed 130,000 windshield replacements in 2024.

Founded in 1872, Riis Bilglass remains a family-owned company, proudly run by the Riis family. Our long-standing tradition of craftsmanship, innovation, and customer focus has made us a trusted name in the industry.

Interview with Jan Terje Johansen

Riis Bilglass Chain Manager

  1. When did Riis Bilglass sustainability journey start and why?

We began working seriously on sustainability in 2017 and achieved Eco-Lighthouse certification in 2018. However, our focus on waste management started around 2007.

Our motivation was to become a more sustainable company and to be among the first in Norway’s automotive industry to take significant action.

Additionally, we recognized the financial benefits of sustainability, such as reducing long-term costs while making a positive environmental impact.

 

  • 2. Developing a sustainability strategy is more complicated than it seems. Can you explain yours to us and why you decided that was the best approach for you?

Reducing our CO₂ footprint is a key priority for us.

Over time, we have transitioned our company vehicles to electric vehicles (EVs) to minimize emissions. We also place a strong emphasis on waste management, striving to maximize recycling and resource efficiency. Additionally, we have implemented strict guidelines for windshield repairs. Furthermore, we require our suppliers to have a robust sustainability strategy in place, ensuring that our entire supply chain aligns with our environmental commitments.

 

  • 3. Can you share any measurable outcomes or successes from your sustainability efforts?

Our primary objective is to meet our customers’ sustainability expectations, as failing to do so would impact our ability to be selected as a supplier. In the long term, we have observed cost savings through various sustainability initiatives. For instance, we have reduced heating costs by implementing solar power, heat pumps, and improved insulation in our workstations. Additionally, transitioning to electric vehicles (EVs) has significantly lowered our fuel expenses, further reinforcing our commitment to sustainability while enhancing cost efficiency.

 

  • 4. What were the biggest challenges you faced in this journey, and how did you overcome them?

Our biggest challenge was ensuring that our chain members (workshops) recognized the importance of a well-structured sustainability strategy for our organization. Additionally, implementing effective routines required significant time and effort to achieve long-term success.

 

  • 5. What partnerships or collaborations have been instrumental in advancing your sustainability goals?

We have a strong collaboration with Eco-Lighthouse in Norway, which has been instrumental in guiding our sustainability efforts.

Additionally, we have received valuable support from an external consulting firm, helping us further develop and implement effective sustainability strategies.

 

  • 6. What future sustainability goals are you working towards, and what steps are you taking to achieve them?

Our goal is to continually reduce our CO₂ footprint, viewing sustainability as both an essential and profitable initiative. We believe that achieving this requires the active involvement of every part of the organization.

 

  • 7. Can you share any success stories related to your sustainability initiatives?

We have observed that effective cost management not only enhances our sustainability efforts but also improves profitability, demonstrating that environmental responsibility and financial success can go hand in hand.

 

  • 8. What advice would you give to other organizations looking to enhance their sustainability practices?

It is essential to involve the entire organization, not just top management. Additionally, understanding the broader advantages, including the potential to become a preferred supplier, can further drive sustainability efforts.

 

  • 9. How do you see the future of sustainability in our industry?

As in every other industry, sustainability will be crucial for long-term success. Companies that fail to adapt may struggle to remain competitive in the future.