To use the warranty, customers would need to contact AGE in on of the 3 ways described below:
• Contact by phone, any active AGE member • Presentation of this warranty at any AGE workstation
• Contact in writing, through the info@automotiveglassexperts.com
In the unlikely event that there is a defect in the glass or in our service, AGE members are committed to replacing the glass or refitting it to fix the issue. If the issue is due to a glass defect, the product manufacturer's warranty will be activated, in compliance with the legal deadlines. If the issue is related to our service, AGE members will cover the replacement costs.
In the event that a repair is unsuccessful due to a defect in our service, AGE members will deduct the amount paid for the repair from the cost of the replacement glass. This guarantee is valid at all AGE member locations worldwide, giving you peace of mind wherever you go.
This guarantee ceases to be effective if the following situations are identified:
• The complaint presented is due to corrosion of the bodywork
• The vehicle has changed owner
• Existence of clear evidence that the vehicle was interfered with (in the glass area) by entities other than AGE members
This guarantee does not include the reimbursement of other expenses such as deprivation of use of the vehicle, loss of remuneration, damage to time, expenses with travel, and verification of liability in the event of a defect, with third parties or experts, among others.
After you receive the warranty, it is already valid in all AGE network.
You only need to activate it, if any of the situations mentioned above are applied.
No. The warranty is personal and non-transferable, and its application is automatically excluded if the vehicle is sold to third parties.
Consult our page to verify all AGE active members worldwide:
Members
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